"Mr. Carter commands a room, connects with an audience and is able to convey information in an approachable and clear manner."

My story.

LOSF Hosting.JPG
Screen Shot 2015-09-01 at 1.02.34 PM.png
 

I'm an executive leader, nonprofit operator and strategic communicator who has spent my career helping organizations navigate growth, change and complicated moments.

Today, I serve as a nonprofit COO, working across the organization to turn strategy into execution, strengthen operations, support teams and build systems that help good work happen consistently. My role sits at the intersection of people, priorities and process — which usually means helping solve the problems that don't fit neatly into one department.

My path here wasn't exactly traditional.

From the Newsroom to Nonprofit Leadership

I started my career as a television journalist.

Working in news taught me how to ask good questions, absorb complicated information quickly, communicate clearly and make decisions under pressure. It also taught me to be curious about how things actually work — not just how they're supposed to work.

I eventually moved from journalism into strategic communications, where I worked in media relations, crisis communications, brand strategy, digital communications and public relations. I've served as a spokesperson, helped organizations navigate high-profile moments and worked with journalists and news organizations across the country.

Over time, my responsibilities grew beyond communications and increasingly into organizational leadership and operations.

That progression made sense to me. Communications had given me a window into nearly every part of an organization. Operations gave me the opportunity to help build and improve those parts.

How I Approach Leadership

How do you turn a leadership team's priorities into work that actually gets done? How do you build systems without creating unnecessary bureaucracy? How do you preserve institutional knowledge when people leave? How do you give teams enough structure to operate effectively without making everything harder?

And when circumstances change — because they always do — how do you build an organization capable of adapting?

I tend to approach those questions as an operator rather than a theorist. I'm interested in practical systems, clear ownership, strong communication and solutions that work in the real world.

My journalism background still influences that approach. I want to understand the whole story. I try to separate the important from the merely urgent. And I believe complicated things should be explainable in plain language.

The Thread Through My Career

On paper, journalism, communications and nonprofit operations can look like three different careers.

I've come to see them as parts of the same one.

Each has been about understanding complicated situations, bringing people and information together, making good decisions and helping organizations communicate and operate more effectively.

I've had the opportunity to lead teams, advise executives, work alongside boards and senior leaders, represent organizations publicly, manage through change and help build the systems behind the mission.

That's the work I enjoy most: making organizations stronger behind the scenes so the people inside them can do their best work.

Outside of Work

I'm based in the Pacific Northwest with my wife and our two boys. Away from work, you'll usually find me spending time with my family, traveling, coaching or watching one of my kids' games or finding another project to work on.

After starting my career telling other people's stories, I've also never completely stopped writing. Curiosity is a hard habit to break.

Let's Connect

I'm always interested in meeting people doing thoughtful work in nonprofit leadership, operations and communications.

You can learn more about my work here or connect with me on LinkedIn. Want to connect? Click here.